This Privacy Policy (“Privacy Policy”) sets out how Manus Technology Group BV and its affiliates (“Manus,” “we,” “our,” or “us”) use, share, and protect any information that you give us when you use any of our websites, including www.manus-meta.com, or services. By using the website or service (collectively, the “Services”) Service and submitting information you agree that we may use and disclose your information according to the terms of this Privacy Policy. This Privacy Policy is part of our Terms and Conditions of Use for the use of this website or other terms and conditions that relate to the use of other Manus service.
(Effective January 1, 2025)
1. Changes to the Privacy Policy
Manus may change this Policy from time to time by updating this page. The Privacy Policy in effect at the time you use the Services governs how we may use your information. If we make material changes, we will post the revised Privacy Policy and the revised effective date on this Service. Please check back here from time to time to review any changes.
2. Contact us
For the purposes of the General Data Protection Regulation 2016/679 (the “GDPR”), the California Consumer Privacy Act, and other laws globally, Manus Technology Group BV, with its registered office at De Hooge Akker 22, Geldrop, The Netherlands is responsible for your personal information (the “data controller”). You may contact us in writing at our registered office, by using the Contact page, or by emailing us at privacy@manus-meta.com.
3. Information we collect
When you use or access our Services or otherwise interact with us, we may collect a variety of information about you and others, as described below and as described in other terms and conditions that relate to other Manus services (please see such other terms and conditions related to the Service you are using). Such information includes, but is not limited to, information about you which is in a form that permits us to identify you (your “personal information”).
Information you provide to us. We collect information that you provide to us, or that someone on your behalf (such as your employer or account administrator) provides to us. For example, when you contact us about our Services, complete our “Request Demo” (or similar) online form, request our marketing materials, purchase a product through our Service, access and use our services, request customer support or technical assistance, attend an event, apply for a job with us, or communicate with us by phone, email, via third-party social media sites or otherwise. We may collect the following information:
Information we collect automatically. When you use or access our Services, we may also collect certain information through automated means, including but not limited to some or all of the following:
Information we collect from other sources. We may also collect information about you from third party suppliers, job applicant references and government database services. We will process such information in line with this Privacy Policy and applicable law.
4. How we use the information we gather
We process your personal information for the purposes set out in this Privacy Policy only where we have a valid legal ground for doing so under applicable data protection law. The legal ground will depend on the purpose for which we process your personal information. We will use your personal information for the following purposes as is necessary for the performance of our obligations under our customer terms, or to answer questions or take steps at your request prior to entering those terms:
for internal record keeping;
If you apply to work with us, we will use your personal information in the following ways as necessary in our legitimate interests, and to decide whether to enter into a contract with you:
We may process your personal information to protect your vital interests or the vital interests of another person (for example, lessening or preventing a serious threat to the life, health or safety of any individual, or to public health or safety).
Where permitted by applicable law and our contract obligations to customers, we may aggregate your non-personally identifiable data. This data will in no way identify you or any other individual. We may use this aggregated non-personally identifiable data to:
5. Accessing your information and your choices.
You can update, amend or delete your information at any time by contacting us using the information above.
You can choose not to receive emails from us by “unsubscribing” using the instructions in any email you receive from us. This will not stop us from sending emails about your account or your transactions with us.
You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites. If you block cookies performance of the Services may be impaired and certain features may not function at all.
6. Sharing your information
There are circumstances where we wish to disclose or are compelled to disclose your personal information to third parties. This will only take place in accordance with the applicable law and for the purposes listed in this Privacy Policy.
We may reveal information about you (1) if you request or authorize it; (2) if the information is provided to help complete a transaction for you; (3) if the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) if the disclosure is done as part of a purchase, financing, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); (5) if the information is provided to our agents, professional advisors, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, etc.); (6) with our affiliated companies; or (7) as otherwise described in this Privacy Policy.
We may also share aggregated or anonymous information that cannot identify you with third parties. For example, we may disclose the number of visitors to our Services and what features were used, or similarly share usage or trend information about other Services.
We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions and confidentiality obligations pursuant to a written agreement.
We do not sell your information to a third party. We do not share your information with others for their direct marketing use. If you would like to tell us not to sell your information in the future please email us at privacy@manus-meta.com with your name, postal address, telephone number and email address with “Do not sell” in the subject line.
7. Security
In order to prevent unauthorized access or disclosure, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect online. While we cannot ensure or guarantee that loss, misuse or alteration of information will not occur, we use all reasonable efforts to prevent this.
8. How long do we keep your data
We do not save and keep your data longer than we need it in order to provide the Services to you. If you purchase our products we will keep your data in our database for 7 years or as long as required by law. We may retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically reasonably feasible to remove it. Consistent with these requirements, we will delete your personal information upon request.
9. How we use cookie
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. We may allow selected third parties to place cookies through the website to provide us with better insights into the use of the website or user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website.
We use cookies to personalize content, show and personalize ads, provide users with social media (re)targeting and to analyze website traffic.
We currently do not utilize technology that responds to Do Not Track signals from your web browser.
10. Social Media Features
Our Service may include Social Media Features, such as the Facebook Like button and Widgets, such as the ‘Share This’ button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites.
This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.
11. Children under 16
This Service is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16. If you believe that we have collected information about a child under 16, please contact us at privacy@Manus.com, so that we may delete the information promptly. California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. please contact us at privacy@manus-meta.com, if you have any questions or remarks so that we may delete the information promptly.
12. Application Data
Our other Services may process certain of your personal information or other data related to your use of the Services. The terms and conditions for such Services will describe such use in more detail.
For example, in our CORE applications, we send anonymous usage statistics to analyze the way our clients are using the application. This data is made anonymous on the client-side via a random ID. We use this data to improve the UX and functions of the application. We do not store personal data in this way. In addition, you may opt-out of these statistics in the CORE Application.
13. Links to other sites.
We may permit others to link to our Service or to post a link to their site on ours. We do not endorse these sites and are not responsible for other sites or their privacy practices. Please read their privacy policies before submitting information.
14. Your European Union and United Kingdom Privacy Rights
For individuals within the European Economic Area and United Kingdom only. Under the GDPR and United Kingdom data protection laws, in certain circumstances, you may have the following rights:
You have the right to file a request with us to gain access to your personal data we process. If in your opinion those personal data are not or no longer correct or complete, you may object to the personal data processing, file a request to supplement, correct, rectify or remove your personal data, or file a request to limit the personal data processing. You may furthermore transfer or arrange for the transfer of your personal data to a third party. We will comply with such a request as soon as possible or will explain and state the reasons why we are not or not yet able to comply with your request promptly. You may exercise any of these rights by sending your request to privacy@manus-meta.com; our full contact details of which can be found above.